Choose The Right Roofing Contractor

Your roof is your home's first line of defense against the elements. Selecting the right roofing contractor is crucial to ensure quality workmanship, durability, and peace of mind. This guide provides an in-depth look into the factors to consider when hiring a roofing professional.

1. Why Hiring the Right Roofing Contractor Matters

  • Leaks and Water Damage: Improper installation can cause water infiltration, leading to mold and structural issues.

  • Increased Energy Bills: Inadequate insulation or ventilation can result in higher heating and cooling costs.

  • Frequent Repairs: Substandard materials or workmanship may necessitate ongoing maintenance.

  • Reduced Property Value: A faulty roof can deter potential buyers and decrease your home's market value.

2. Credentials to Look For in a Roofing Contractor

2.1 State and Local Licensing

Most U.S. states and municipalities require roofing contractors to be licensed to legally operate. Licensing ensures:

  • The contractor meets minimum education and competency standards

  • Is subject to regulatory oversight

  • Can be held accountable for code violations or consumer complaints

 How to Verify a License:

  • Visit your state's contractor licensing board. For example:

  • Ask the contractor for their license number and verify it matches:

    • The business name

    • License status (active/inactive/suspended)

    • Classifications (e.g., Roofing, General Contractor)

2.2 Insurance Coverage

Hiring an uninsured roofer could expose you to serious legal and financial risks. A reputable roofing contractor should carry two types of insurance:

2.2.1 General Liability Insurance

  • Covers property damage caused by the contractor's employees or subcontractors

  • Recommended minimum: $1 million per occurrence

2.2.2 Workers' Compensation Insurance

  • Covers medical expenses or lost wages for workers injured on your property

  • Legally required in most states for companies with employees

Request and Confirm: Always ask for a Certificate of Insurance (COI) from the contractor's insurer. Don't just accept a copy—call the provider to ensure it's valid and current.

2.3 Bonding

Some states require contractors to be bonded as well. A contractor bond is a form of consumer protection and ensures:

  • You will be compensated if the contractor fails to meet contract terms

  • It covers financial damages from unfinished or substandard work

Ask if the contractor is bonded and who underwrites the bond. You can verify bond status with state licensing boards.

2.4 Manufacturer Certifications

Top roofing material manufacturers certify certain contractors to install their products based on training, business integrity, and customer satisfaction. These certifications often allow contractors to offer extended warranties and demonstrate advanced expertise.

Certification Name Issued By What It Means
GAF Master Elite® GAF Top 2% of contractors; can offer 25–50-year system warranties
Owens Corning Preferred Owens Corning Extensive training in OC products; access to upgraded warranties
CertainTeed SELECT ShingleMaster CertainTeed Elite status for installers with testing and customer satisfaction
TAMKO Pro Certified TAMKO Brand-specific training; extended system warranty options

2.5 Trade Association Memberships

Reputable contractors often belong to national or local roofing associations, which provide continuing education, legal updates, and ethical guidelines.

  • NRCA (National Roofing Contractors Association)

  • ARMA (Asphalt Roofing Manufacturers Association)

  • Local associations such as state roofing contractor groups

While membership is not mandatory, it indicates a commitment to professional development and ethical standards.

3. Questions to Ask Before Signing a Contract

  • How long have you been in business?

  • Can you provide references from recent projects?

  • Are you licensed and insured?

  • What warranties do you offer on materials and labor?

  • Will you handle permits and inspections?

  • What is your projected timeline for completion?

  • How do you handle unexpected issues or additional costs?

4. Evaluating Estimates and Contracts

  • Detailed Breakdown: Includes labor, materials, permits, and cleanup costs.

  • Payment Terms: Common practice is 30% upfront, 30% during, and 40% at completion.

  • Warranty Information: Clarify both material and workmanship coverage.

  • Change Orders: Understand the process for scope changes.

5. Where to Find the Right Roofing Contractor

5.1 Online Directories and Service Marketplaces

There are several reputable platforms designed to connect homeowners with pre-vetted contractors. These platforms often include reviews, background checks, and even licensing verification.

Platform Features Notes
Angi (Angie's List) Verified reviews, contractor scorecards Free & paid tiers; supports direct quotes
HomeAdvisor Matches based on project type/location Instant matches; quality varies
Thumbtack Mobile-friendly, direct messaging with pros More suited for smaller/urgent jobs
Porch Partnerships with Lowe’s and other retailers Includes price range estimates
Houzz Ideal for design-conscious projects More visual portfolio-based

Pro Tip: Always read multiple reviews and look for recent ones. Filter by job type (e.g., “roof replacement”) to find the most relevant feedback.

5.2 Manufacturer-Certified Contractor Locators

If you've already selected a brand of roofing material (e.g., GAF, CertainTeed, Owens Corning), visit the manufacturer's website to find certified professionals in your area.

Manufacturer Lookup Tool URL
GAF gaf.com/contractors
Owens Corning owenscorning.com
CertainTeed certainteed.com
TAMKO tamko.com

Benefits of Manufacturer Certification:

1. Installer is factory-trained

2. You may qualify for extended system warranties

3. Higher likelihood of compliance with product specs

5.3 Visit Local Roofing Suppliers or Hardware Stores

Suppliers such as ABC Supply, Beacon Building Products, or even your local Lowe's/ACE Hardware interact with contractors daily. Their staff may be able to suggest who buys top materials, pays on time, and returns for repeat projects.

Benefits:

  • Insider knowledge of professional behavior

  • Can identify volume buyers, indicating an active and reliable business

  • May steer you away from “storm chasers” or fly-by-night operators

Tip: Visit during the early morning (6–9 AM) when contractors usually pick up materials—you may even see who's showing up to work.

5.4 Local Home Shows, Trade Events, and Builder Expos

Many communities host seasonal home shows where licensed contractors set up booths, show off materials, and offer exclusive discounts.

Advantages:

Face-to-face conversation

See sample work and certifications on display

Opportunity to compare several options in one day

Check local listings or convention centers for upcoming events.

5.5 Better Business Bureau (BBB) and Local Chambers of Commerce

  • Both organizations offer directories of reputable, registered businesses:

  • BBB profiles include complaint history, resolution records, and ratings from A+ to F

  • Your city or town's Chamber of Commerce may list bonded and insured members

Use Together: A contractor with a solid Google rating and BBB accreditation is often a strong candidate.

6. Types of Roofing Services and Specialties

  • Residential Roofing: Asphalt shingles, tile, metal.

  • Commercial Roofing: Flat or low-slope systems like TPO and EPDM.

  • Roof Repairs: Fixing leaks, replacing damaged sections.

  • Full Roof Replacement: Removing and installing new materials.

  • Maintenance Plans: Annual or biannual inspections and tune-ups.

7. FAQs

  • Q: How can I verify a contractor's license and insurance?

  • A: Contact your state's licensing board and ask for insurance certificates directly.

  • Q: What should I do if I suspect a scam?

  • A: Report them to your consumer protection agency or BBB immediately.

  • Q: Is it necessary to get multiple estimates?

  • A: Yes, it helps you compare price, scope, and professionalism.

Conclusion

Hiring the right roofing contractor ensures your home stays protected, efficient, and valuable. Invest time in research, ask the right questions, and always get everything in writing. A few extra steps today could save thousands tomorrow.